ALL GREY VARSITY JACKET

At Renton Sports, we take pride in offering premium-quality sportswear and varsity jackets to customers around the world. We aim to deliver each order safely, quickly, and efficiently. This Shipping Policy outlines everything you need to know about our order processing, shipping timelines, carriers, tracking procedures, customs duties, and more. Please read it carefully before placing an order to understand how we handle the shipping and delivery of your purchase.

Global Shipping Coverage

We ship worldwide, delivering to customers across North America, Europe, Asia, the Middle East, Australia, and beyond. Whether you’re ordering a single item or placing a bulk team order, our logistics system is designed to fulfill international shipments promptly and securely. Regardless of your location, Renton Sports is committed to making sure your order arrives in perfect condition.

Shipping Carriers We Use

To ensure fast and reliable delivery, Renton Sports partners with world-renowned courier companies. All orders are shipped using one of the following global carriers:

• DHL Express: Known for its international speed and precision, especially for urgent shipments.
• FedEx: Offers dependable global shipping with real-time tracking and flexible delivery options.
• UPS: A trusted name in international logistics, ideal for reliable shipping with signature confirmation and strong customer service.

The carrier used for your order may depend on your location, service availability, and delivery efficiency. We always select the best option to ensure your package arrives safely and on time.

Order Processing Time

After you place your order on RentonSports.com, we begin the process of preparing your items for shipment. Each order undergoes a thorough quality check and packaging process before being dispatched. Our standard processing time is 5 to 6 business days, excluding weekends and public holidays. During this time:

• Your order is verified and confirmed
• Each product is inspected for quality
• Customizations, if applicable, are completed
• Packaging is handled with care
• Shipment is scheduled with the selected courier

Please note that during peak seasons, special promotions, or high-volume sales periods, processing may take slightly longer. If there are any delays, we will contact you via email with updates.

Estimated Delivery Time

Once your order has been processed and shipped, you can expect to receive it within 7 to 8 business days. This delivery window begins after the dispatch date, not the order date. Shipping times may vary depending on your country, region, or local customs regulations. In general:

• Customers in the US, Canada, UK, and Western Europe can expect delivery within 7 business days after dispatch
• Customers in Asia, Australia, and the Middle East may receive their orders within 8 business days after dispatch
• Rural or remote areas may experience slight delays beyond the standard timeframe

Rest assured, we make every effort to dispatch all orders as quickly as possible while maintaining product quality and care.

Tracking Your Order

As soon as your order has been shipped, you will receive a shipping confirmation email containing:

• The courier name (DHL, FedEx, or UPS)
• A tracking number unique to your shipment
• A direct link to the courier’s tracking page

You can monitor your package in real-time using this tracking number until it arrives at your door. If you do not receive your tracking number within 7 business days after ordering, please contact our customer support team for assistance.

Customs, Duties, and Import Taxes

Please note that international shipments may be subject to customs duties, import taxes, and other local charges once they reach your country. These fees are determined by your local customs authorities and vary from country to country. Renton Sports is not responsible for any customs-related fees. These charges are the responsibility of the customer.

We recommend that you check with your country’s customs office to determine what additional costs, if any, may be applicable before placing an order. If customs clearance procedures cause delivery delays, we are not responsible, but we will assist you in tracking and resolving the issue if needed.

Incorrect or Incomplete Shipping Information

Please ensure that your shipping address, postal code, contact number, and email are entered correctly at checkout. Renton Sports is not liable for packages that are lost or delayed due to incorrect or incomplete shipping details. If you realize there is a mistake in your order details after checkout, contact us immediately at support@rentonsports.com. If the order has not been dispatched, we will update the shipping information. However, once the item has shipped, we cannot alter the delivery details.

Undelivered or Returned Packages

If the courier is unable to deliver your package due to an incorrect address, multiple failed delivery attempts, or if the package is refused at delivery, the item may be returned to us. In such cases:

• We will notify you by email
• You may choose to have the package reshipped (additional shipping charges may apply)
• Refunds will not be issued for original shipping costs or returned items without prior approval

Please make arrangements to receive your order during the expected delivery window to avoid such issues.

Shipping Delays and Exceptions

While we aim to ship and deliver all orders within the outlined timeframes, there may be occasional delays beyond our control, such as:

• Public holidays in the origin or destination country
• Extreme weather conditions
• Customs clearance issues
• Unforeseen events affecting courier operations

In such cases, we will keep you informed and work with the courier to resolve any delay as quickly as possible. We appreciate your patience and understanding.

Contact Us for Shipping Support

If you have any questions about your order’s shipment, delivery status, or require help with tracking, feel free to reach out to our customer service team. We are available Monday through Friday to assist you.

Email: support@rentonsports.com
Website: https://rentonsports.com

We are always here to ensure that your shopping experience with Renton Sports is smooth, professional, and reliable.